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center;min-height:auto;padding:1.75rem 1.25rem 2.5rem}.sign-in-card__intro h2{font-size:var(--type-heading)}.sign-in-form{margin-top:1.25rem}.app-shell{min-height:0}.app-header{padding:0 .875rem}.app-header__brand .brand-mark{width:2.25rem;height:2.25rem}.app-header__brand strong{font-size:var(--type-body)}.app-header__brand span{max-width:8rem}.prototype-menu summary{justify-content:center;width:2.5rem;padding:0}.prototype-menu summary span{display:none}.app-header__account{gap:.45rem}.app-header__settings{border-radius:var(--control-radius);border:1px solid #0000;justify-content:center;width:2.75rem;min-height:2.75rem;padding:0}.app-header__settings:hover,.app-header__settings.is-active{border-color:var(--line);background:var(--paper);color:var(--ink)}.app-header__settings .staff-avatar,.app-header__settings-label{display:none}.app-header__settings-icon{display:block}.app-header__management,.app-header__history{justify-content:center;width:2.5rem;padding:0}.app-header__management span,.app-header__history span{display:none}.offline-banner{justify-content:flex-start}.offline-banner span{display:none}.workspace-frame{height:calc(100dvh - var(--header-height));display:block}.queue-pane{border-right:0;width:100%;height:100%}.queue-pane__header{padding:1.25rem 1rem .875rem}.queue-pane__header h1{font-size:var(--type-heading);margin-bottom:1rem}.conversation-list{padding:0 .5rem 6rem}.handover-queue{padding-bottom:5rem}.conversation-list--section{padding:0 .5rem .25rem}.queue-section__heading{padding-left:.75rem;padding-right:1rem}.conversation-row{min-height:7.75rem;padding:.875rem .75rem}.conversation-search input,.human-composer textarea,.message__bubble p{font-size:var(--type-body)}.detail-pane,.detail-empty{height:100%;display:none}.workspace-frame--mobile-detail .queue-pane{display:none}.workspace-frame--mobile-detail .detail-pane,.workspace-frame--mobile-detail .detail-empty{display:flex}.detail-header{grid-template-columns:auto auto minmax(0,1fr) auto;gap:.5rem;min-height:4.625rem;padding:.625rem .75rem}.detail-header__back{display:inline-flex!important}.detail-header__avatar{width:2.5rem;height:2.5rem;font-size:var(--type-caption)}.detail-header__identity h1{font-size:var(--type-subheading)}.ownership-badge{min-height:2rem;font-size:var(--type-caption);padding:0 .5625rem}.ownership-badge svg{display:none}.detail-scroll{padding:.875rem .875rem 1.5rem}.detail-persistent-context{padding:.625rem .875rem 0}.new-message-cue{bottom:.75rem;right:.875rem}.customer-context{scrollbar-width:none;flex-wrap:nowrap;margin-bottom:.75rem;overflow-x:auto}.customer-context::-webkit-scrollbar{display:none}.customer-context span{flex:none}.handoff-brief{margin-bottom:1.5rem;padding:.875rem 1rem 1rem}.handoff-brief__label{flex-direction:column;align-items:flex-start;gap:.375rem}.handoff-brief h2{font-size:var(--type-subheading)}.handoff-summary summary{grid-template-columns:auto minmax(0,1fr) auto;gap:.625rem}.handoff-summary__timing>span{display:none}.handoff-summary__detail{padding-left:0}.message-timeline{gap:1rem}.message{max-width:91%}.timeline-event{grid-template-columns:1fr minmax(0,12rem) auto 1fr;gap:.375rem}.detail-action{min-height:auto;padding:.875rem 1rem max(.875rem, env(safe-area-inset-bottom));gap:.75rem}.detail-action--hapsay{grid-template-columns:auto minmax(0,1fr)}.detail-action__optional{grid-column:2;justify-items:stretch;width:100%}.detail-action__optional>button{width:100%}.detail-action__optional small{text-align:left;max-width:none}.human-composer-wrap{padding:.625rem .75rem max(.625rem, env(safe-area-inset-bottom))}.work-state-cue{align-items:start;margin-bottom:.5rem;padding:0 .25rem}.work-state-cue div{gap:.125rem;display:grid}.work-state-cue span{line-height:var(--leading-caption);text-overflow:clip;white-space:normal;overflow:visible}.human-composer__footer span{display:none}.human-composer__footer{justify-content:flex-end}.return-confirm{flex-direction:column;align-items:stretch}.return-confirm>div:last-child{grid-template-columns:1fr;display:grid}.return-confirm>div:last-child button{white-space:nowrap;width:100%}.prototype-menu__panel{top:calc(var(--header-height) - .25rem);width:min(19rem,100vw - 1.5rem);position:fixed;right:.75rem}}@media (width<=24rem){.app-header__brand span,.detail-header__avatar{display:none}.detail-header{grid-template-columns:auto minmax(0,1fr) auto}}@media (width<=62rem){.detail-action--needs .detail-action__optional{grid-column:1;justify-items:stretch;width:100%}.detail-action--needs .detail-action__optional>button{width:100%}.detail-action--needs .detail-action__optional small{text-align:left;max-width:none}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}@media (prefers-contrast:more){:root{--line:var(--ink)}@supports (color:color-mix(in lab, red, red)){:root{--line:color-mix(in oklch, var(--ink) 32%, var(--surface))}}:root{--line-strong:var(--ink)}@supports (color:color-mix(in lab, red, red)){:root{--line-strong:color-mix(in oklch, var(--ink) 48%, var(--surface))}}:root{--ink-muted:var(--ink)}@supports (color:color-mix(in lab, red, red)){:root{--ink-muted:color-mix(in oklch, var(--ink) 82%, var(--surface))}}:root{--ink-faint:var(--ink)}@supports (color:color-mix(in lab, red, red)){:root{--ink-faint:color-mix(in oklch, var(--ink) 68%, var(--surface))}}}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-duration{syntax:"*";inherits:false}html[data-taste=air]{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--paper:var(--lightningcss-light,oklch(96.7% .009 235))var(--lightningcss-dark,oklch(20.5% .012 240));--paper-deep:var(--lightningcss-light,oklch(92.8% .015 235))var(--lightningcss-dark,oklch(18.5% .012 240));--surface:var(--lightningcss-light,oklch(99.2% .004 235))var(--lightningcss-dark,oklch(23.5% .012 240));--surface-raised:var(--lightningcss-light,oklch(97.8% .008 235))var(--lightningcss-dark,oklch(26.5% .014 240));--ink:var(--lightningcss-light,oklch(23.5% .026 240))var(--lightningcss-dark,oklch(94% .012 240));--ink-raised:var(--lightningcss-light,oklch(30% .029 240))var(--lightningcss-dark,oklch(86% .014 240));--ink-muted:var(--lightningcss-light,oklch(49% .025 240))var(--lightningcss-dark,oklch(74% .018 240));--ink-faint:var(--lightningcss-light,oklch(62% .02 240))var(--lightningcss-dark,oklch(66% .017 240));--line:var(--lightningcss-light,oklch(90% .012 235))var(--lightningcss-dark,oklch(30.5% .012 235));--line-strong:var(--lightningcss-light,oklch(83% .017 235))var(--lightningcss-dark,oklch(34% .016 235));--hapsay:var(--lightningcss-light,oklch(45% .078 177))var(--lightningcss-dark,oklch(72% .095 177));--hapsay-soft:var(--lightningcss-light,oklch(94.8% .026 177))var(--lightningcss-dark,oklch(28.5% .035 177));--hapsay-ink:var(--lightningcss-light,oklch(32% .057 177))var(--lightningcss-dark,oklch(84% .07 177));--handoff:var(--lightningcss-light,oklch(95.4% .031 50))var(--lightningcss-dark,oklch(29% .035 50));--handoff-strong:var(--lightningcss-light,oklch(54% .105 42))var(--lightningcss-dark,oklch(76% .12 42));--handoff-deep:var(--lightningcss-light,oklch(46% .095 42))var(--lightningcss-dark,oklch(70% .105 42));--handoff-ink:var(--lightningcss-light,oklch(35% .065 42))var(--lightningcss-dark,oklch(86% .07 42));--team:var(--lightningcss-light,oklch(94.8% .025 258))var(--lightningcss-dark,oklch(29% .034 258));--team-ink:var(--lightningcss-light,oklch(44% .073 258))var(--lightningcss-dark,oklch(80% .075 258));--signal:var(--lightningcss-light,oklch(84% .072 176))var(--lightningcss-dark,oklch(78% .1 176));--danger:var(--lightningcss-light,oklch(50% .13 25))var(--lightningcss-dark,oklch(70% .15 25));--danger-deep:var(--lightningcss-light,oklch(43% .115 25))var(--lightningcss-dark,oklch(80% .12 25));--selected-shadow:var(--lightningcss-light,0 1px 2px oklch(26% .026 240/.06))var(--lightningcss-dark,0 1px 2px oklch(0% 0 0/.22));--focus-ring:var(--lightningcss-light,oklch(61% .09 177/.34))var(--lightningcss-dark,oklch(72% .11 177/.72));--story:var(--lightningcss-light,oklch(92.5% .025 225))var(--lightningcss-dark,oklch(23% .025 225));--story-ink:var(--lightningcss-light,oklch(24.5% .032 240))var(--lightningcss-dark,oklch(93% .02 240));--selected:var(--lightningcss-light,oklch(98.8% .007 235))var(--lightningcss-dark,oklch(27.5% .014 235));--surface-quiet:color-mix(in oklch, var(--paper) 42%, var(--surface));--handoff-wash:color-mix(in oklch, var(--handoff) 18%, var(--surface));--team-wash:color-mix(in oklch, var(--team) 18%, var(--surface));--hapsay-wash:color-mix(in oklch, var(--hapsay-soft) 16%, var(--surface));--panel-radius:1.25rem;--control-radius:.9rem;--selector-height:2.75rem;--selector-radius:999px;--selector-gap:.4rem;--segmented-track-radius:var(--control-radius);--segmented-track-padding:.25rem;--segmented-segment-radius:calc(var(--control-radius) - .25rem);--type-caption:.8125rem;--type-secondary:.9375rem;--type-body:1rem;--type-subheading:1.25rem;--type-heading:2rem;--leading-caption:1.35;--leading-secondary:1.45;--leading-body:1.5;--leading-heading:1.3;--leading-display:1;--weight-regular:440;--weight-medium:550;--weight-semibold:630;--soft-shadow:0 0 0 1px var(--lightningcss-light,oklch(26% .026 240/.04))var(--lightningcss-dark,oklch(94% .012 240/.08)), 0 .4rem 1.5rem var(--lightningcss-light,oklch(26% .026 240/.05))var(--lightningcss-dark,#0000);--lift-shadow:0 0 0 1px var(--lightningcss-light,oklch(26% .026 240/.05))var(--lightningcss-dark,oklch(94% .012 240/.12)), 0 .9rem 2.7rem var(--lightningcss-light,oklch(26% .026 240/.08))var(--lightningcss-dark,#0000)}html[data-taste=air][data-theme=light]{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}html[data-taste=air][data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}@media (prefers-color-scheme:dark){html[data-taste=air]:not([data-theme=light]){--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}}html[data-taste] body{letter-spacing:-.008em}html[data-taste] .page-empty{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-width:0;min-height:16rem;padding:2.5rem 2rem;display:flex}html[data-taste] .page-empty__mark{border:1px solid var(--line);border-radius:var(--control-radius);background:var(--paper);width:3rem;height:3rem;color:var(--ink-muted);place-items:center;margin-bottom:1rem;display:grid}html[data-taste] .page-empty__mark svg{width:1.1rem}html[data-taste] .page-empty h2{max-width:34ch;color:var(--ink);font-size:var(--type-subheading);font-weight:var(--weight-semibold);letter-spacing:-.02em;line-height:var(--leading-subheading);text-wrap:balance;margin:.15rem 0 .35rem}html[data-taste] .page-empty>p:last-child{max-width:52ch;color:var(--ink-muted);font-size:var(--type-secondary);line-height:var(--leading-secondary);margin:0}html[data-taste] .page-load-error{border:1px solid var(--danger);border-radius:var(--panel-radius);background:var(--surface-raised);grid-template-columns:auto minmax(0,1fr) auto;align-items:start;gap:.8rem;padding:1rem;display:grid}html[data-taste] .page-load-error>svg{width:1rem;color:var(--danger-deep);margin-top:.15rem}html[data-taste] .page-load-error strong{color:var(--ink);font-size:var(--type-secondary);font-weight:var(--weight-medium);line-height:var(--leading-secondary)}html[data-taste] .page-load-error p{color:var(--ink-muted);font-size:var(--type-secondary);line-height:var(--leading-secondary);margin:.2rem 0 0}html[data-taste] .page-note{color:var(--ink-muted);font-size:var(--type-secondary);line-height:var(--leading-secondary);margin:0;padding:1rem 0}html[data-taste] .eyebrow{color:var(--ink-muted);font-size:var(--type-caption);font-weight:var(--weight-medium);line-height:var(--leading-caption);letter-spacing:.04em;text-transform:none}html[data-taste] .brand-mark{border:1px solid var(--line);background:var(--surface);width:2.4rem;height:2.4rem;color:var(--hapsay-ink);box-shadow:var(--soft-shadow);border-radius:.85rem;place-items:center}html[data-taste] .brand-mark:before{display:none}html[data-taste] .brand-mark__letter{font-size:var(--type-body);font-weight:var(--weight-semibold);letter-spacing:-.05em;margin:0}html[data-taste] .brand-mark__signal{border:2px solid var(--surface);background:var(--hapsay);width:.38rem;height:.38rem;top:.38rem;right:.38rem}html[data-taste] .sign-in-shell{background:var(--paper);grid-template-columns:minmax(0,1.05fr) minmax(25rem,.95fr)}html[data-taste] .sign-in-story{background:var(--story);color:var(--story-ink);padding:clamp(2rem,4vw,4.5rem)}html[data-taste] .sign-in-story:before{background:color-mix(in oklch, var(--surface) 54%, transparent);border-radius:50%;width:min(52vw,45rem);height:min(52vw,45rem);inset:auto -12rem -15rem auto}html[data-taste] .sign-in-story:after{border:1px solid color-mix(in oklch, var(--hapsay) 25%, transparent);border-radius:50%;width:clamp(8rem,18vw,16rem);height:clamp(8rem,18vw,16rem);top:15%;right:10%}html[data-taste] .sign-in-brand{font-size:var(--type-body);font-weight:var(--weight-semibold);letter-spacing:-.035em}html[data-taste] .sign-in-brand .brand-mark{background:color-mix(in oklch, var(--surface) 78%, var(--story));color:var(--hapsay-ink)}html[data-taste] .sign-in-story__copy .eyebrow{color:var(--hapsay-ink)}html[data-taste] .sign-in-story__copy h1{max-width:15ch;font-size:clamp(2.8rem,4.7vw,5rem);font-weight:var(--weight-semibold);letter-spacing:-.058em;line-height:var(--leading-display);margin:1rem 0 1.35rem}html[data-taste] .sign-in-story__copy>p:last-child{max-width:35rem;color:color-mix(in oklch, var(--story-ink) 70%, var(--story));font-size:var(--type-body);line-height:var(--leading-body)}html[data-taste] .handoff-story__icon{border-color:color-mix(in oklch, var(--story-ink) 14%, transparent);background:color-mix(in oklch, var(--surface) 58%, var(--story));border-radius:.85rem}html[data-taste] .handoff-story__icon--hapsay{color:var(--hapsay)}html[data-taste] .handoff-story__icon--handoff{color:var(--handoff-strong)}html[data-taste] .handoff-story__icon--team{color:var(--team-ink)}html[data-taste] .handoff-story__line{border-color:color-mix(in oklch, var(--story-ink) 13%, transparent)}html[data-taste] .handoff-story strong{font-weight:var(--weight-semibold)}html[data-taste] .handoff-story li div>span{color:color-mix(in oklch, var(--story-ink) 62%, var(--story))}html[data-taste] .sign-in-panel{border-left-color:var(--line);background:var(--surface)}html[data-taste] .sign-in-card__intro h2{font-size:var(--type-heading);font-weight:var(--weight-semibold);letter-spacing:-.045em;line-height:var(--leading-heading)}html[data-taste] .sign-in-form label{font-size:var(--type-secondary);font-weight:var(--weight-medium)}html[data-taste] .handoff-story strong{font-size:var(--type-secondary)}html[data-taste] .handoff-story li div>span{font-size:var(--type-caption);line-height:var(--leading-caption)}html[data-taste] .prototype-note p{font-size:var(--type-caption)}html[data-taste] .sign-in-form input{border-color:var(--line);border-radius:var(--control-radius);background:var(--paper)}html[data-taste] .prototype-note{border-color:var(--line)}html[data-taste] .app-shell{background:var(--paper)}html[data-taste] .app-header{border-color:var(--line);background:color-mix(in oklch, var(--surface) 88%, 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.prototype-menu__panel>button,html[data-taste] .prototype-menu__toggle{border-radius:calc(var(--control-radius) - .2rem);font-weight:var(--weight-medium)}html[data-taste] .offline-banner{background:var(--handoff-ink);color:var(--surface)}html[data-taste] .workspace-frame{grid-template-columns:var(--queue-width,clamp(22rem, 31vw, 29rem)) minmax(0, 1fr)}html[data-taste] .queue-pane{border-color:var(--line);background:var(--paper)}html[data-taste] .queue-pane__header{padding:1.35rem 1.25rem 1rem}html[data-taste] .queue-pane__header h1{font-size:var(--type-heading);font-weight:var(--weight-semibold);letter-spacing:-.05em;line-height:var(--leading-heading);margin:.32rem 0 1.1rem}html[data-taste] .primary-tabs button{min-height:var(--selector-height);color:var(--ink-muted);font-size:var(--type-secondary);font-weight:var(--weight-medium)}html[data-taste] .primary-tabs button[aria-selected=true]{color:var(--ink);font-weight:var(--weight-semibold)}html[data-taste] 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